We need to invest in our homes and our future developments to deliver our vision of creating great homes together, for new or existing customers, whether they are buying or renting homes from us.
We’ll be making sure our homes are future-focused, healthy, safe, affordable by design and make us the local trusted landlord and developer.
By understanding what matters to customers, we’ll improve satisfaction with our homes and estates and will attract new customers. This is key to the delivery of strategy to make sure we have the right homes, in the right place.
We’ve already demonstrated an innovative approach through the modern methods of construction programme for our new homes. This will continue throughout all our supply and investment activities. We’re looking at new technologies to improve efficiency and alternative procurement arrangements to help deliver our environmental ambitions.
We’re also using best practice developed by and for the construction industry to make sure that we get the benefits from our investments and that we look at the wider impact of our developments on our customers and our communities. You can see the tools we are using by clicking on the link.